“We Are the Pioneers of Customerization”

At BioIVT, we pride ourselves on our customer service. We want to ensure that the products you need are as exceptional as the research you are doing, this is why we have a customer service team for each of our portfolios. This allows the representatives to become experts in their portfolio. In total, we have 22 customer service reps globally, ready to assist you in your product/service needs. 

As the Customer Service Manager for our Normal Human and Animal business, part of my responsibilities is to help guide our customers to the products that are best suited for them. Whether it be which anticoagulant to use or getting fresh material delivered same day, my team of experienced representatives and I can assist you in ordering a unique product tailored to your needs.

Hear it from our customers:

“That was one of the best customer service calls I’ve had in a long time. You know your business and you definitely know what it means to be ‘customer first’. “  - Director, Business Development, Biotech Company

“Thank you for always being a pleasure to work with. Your level of commitment to my company and me personally as a client do not go unnoticed. You always respond quickly and follow up regularly. I know that when I place an order I can feel confident that I will receive what I need, when I need it."